We thought you might have a few questions

If you can’t find the answer to your questions below or want to learn more about us, please write to us directly at info@assemblyline.co

General Questions

Lead Time Policy

While Assembly Line strives to deliver within the estimated lead time, the delivery times are estimates only and delays may occur. Assembly Line will not accept liability for inaccurate estimations.

Assembly Line cannot take responsibility for any delays in production or delivery that happen as a result of the Covid-19 pandemic.

Shipping & Delivery

Receiving your shipment or delivery at your provided address requires payment in full. It is your responsibility to inspect all items upon arrival and in the case of damage you must notify Assembly Line within 48 hours of delivery. You must photograph the packaging as well as the damage to the item, while retaining all packaging and product for subsequent inspection.

Once goods have left your original delivery address and/or after 48 hours of delivery, Assembly Line will not accept responsibility for damages or claims.

For any inside delivery, you are responsible for ensuring that all goods have free and easy access to their intended destination. This includes adequately sized elevators, stairwells, hallways, and doorways.

International / Air Freight Quotes are subject to change and valid for 7 days. If not approved by client and/or order not ready to ship in that 7 day period, international / air freight costing must be re-quoted.

Yes! We are always open to selling furniture off the floor.

We are happy to provide installers for limewash paint and wallpaper purchased through the shop.

We put together a full package for you including pick up + drop off, fabric, and upholstery costs. You just need to share photos and dimensions of the piece you would like reupholstered and choice of Elitis fabric and we will do the rest.

It is meant to be used as a resource for both the public and the trade to give a place to touch and see our selection of home renovation materials. We are happy to feature wood flooring from Hudson Flooring Co., Tile from Cle, Wallpaper from Calico and Lemon, Fabric from Elitis, and rugs from Armadillo. It is accessible whenever the shop is open, no need to make an appointment.

Yes and no. Take home samples are available in the shop for only wallpapers and LImewash paint. Other samples can be ordered, but not available to take home immediately.

Yes, our staff is happy to have a chat about what you are looking to accomplish and are available to answer questions on any of the materials furniture and lighting. If you would like more in depth design advice, we reccomend scheduling a consultation.